The company was looking for a solution that would enhance our onboarding process, ensure effective introduction of employees to our company structure, policies, corporate culture, management, and other essential aspects of BAKOTECH’s operations. We chose SMART business and the SmartPoint Intranet solution, as it fully met these requirements Maryna Moskina Head of People BAKOTECH
Our Knowledge Base in SmartPoint Intranet has grown to an impressive scale: 9 countries, over 150 policies – and each policy is a separate page. Yet everything is well organized, intuitive, and convenient to use. We filled the system from scratch – it was a labor-intensive process, but we accepted the challenge because we aimed to create a unified digital environment where all our specialists could interact comfortably. As a result, we’ve built a valuable resource for all our colleagues, which is a major achievement for an international company with such a wide geographic reach Maryna Moskina Head of People BAKOTECH
The customer approached the preparation of materials for implementation very responsibly and thoroughly, delivering a large volume of well-structured information on time – which significantly optimized the process. In many projects, one of the key challenges is the lack of ready-made content. But in BAKOTECH’s case, all the necessary data were provided even before the project officially started, which greatly contributed to smooth implementation Natalia Nenych Product Consultant
We understand that in order to be a source of innovation for others, we must constantly evolve ourselves. That’s why we actively implement modern solutions within the company – to optimize workflows, improve communication, and boost team productivity. With SmartPoint Intranet, our company has gained a universal tool that enables seamless communication, easy access to essential policies, guidelines, and other corporate information – all in one place. Now, employees can quickly find what they need without wasting time searching across various systems or local files. The solution has significantly improved the onboarding process and reduced the workload on our HR specialists Maryna Moskina Head of People BAKOTECH
One of the key prerequisites for the project was the need for a unified integrated platform that could connect 500 employees across different cities in Ukraine. SmartPoint Intranet, based on Microsoft 365, was selected following our internal procurement process, which considered SMART business’s expertise in corporate solutions implementation and our trust in Microsoft technologies Oleg Usenko CIO, PZU Ukraine
For our team, this was the first experience working with a Microsoft 365-based solution, so we and the vendor focused significantly on explaining the architecture and portal structure, discussing technical details, and exploring integration possibilities with other Microsoft 365 products. SmartPoint Intranet unified all the necessary tools and services, which were previously scattered or insufficiently integrated into a single, centralized solution. Thanks to this, employees now have convenient access to information, communication tools, a knowledge base, documentation, and other resources in a single window. It was through the productive collaboration between our two teams that we successfully achieved one of the project’s primary goals – creating a unified digital communication environment Oleg Usenko CIO, PZU Ukraine
Building a unified digital environment for a company is a prime example of a people-centric business and corporate culture. The company not only enhances work efficiency by integrating tools and information into a single space but also fosters openness, transparency, and emotional comfort among employees – an especially crucial factor in today’s business environment. We are proud to be partners with PZU Ukraine in transforming the employee experience through the implementation of a modern solution ecosystem. Together with the customer, we have already identified the next steps for implementing SMART Payroll and SMART HCM & LMS, which will help automate and optimize key HR and financial management processes that are closely interconnected. Natalya Onyshchuk СЕО, SMART business
Besides the fact that we wanted to refresh the design of the previous version of the portal, the main need was to make it bilingual so that our colleagues from abroad could also always have access to all the necessary information. Localization of a single environment in Ukrainian and English is not only about convenience, but also about making each of our employees feel like a part of a single team. The portal was meant to bridge the distance between us and bring employees closer to each other, regardless of the geographical location of the offices Yuliya Kovalchuk HR Manager
Undoubtedly, the workshops were very helpful in getting acquainted with the system and becoming proficient with it. Later, after our team started working independently, we had questions related directly to our individual business cases. We then realized it would be great if webinars were conducted in two stages: before starting to work with the solution and after. After all, when we started working with the system for the first time, everything was quite dynamic, and it was not always possible to foresee certain local working issues that we would face in the future. At the same time, SMART business experts promptly responded to our additional requests and helped us understand everything, ensuring caring support. Polina Bahachova HR Manager
SmartPoint Intranet has become a harmonious combination of high-quality visual and functional components for us. The updated portal significantly speeds up everyday processes. For example, to contact a colleague found on the portal, I don't need to switch between different tabs: it's enough to click once to start writing a letter or initiate a conversation while staying in a unified digital environment. Polina Bahachova HR Manager
Now we are at the stage of promoting the updated portal to our employees. We want people to log in, familiarize themselves with the improved service, use it, communicate through it, and fully utilize it. Of course, we don't expect 100% portal visits in the first days because people usually need time to get used to something new. But we have developed a clear plan for engaging colleagues and demonstrating how the portal can already make their lives easier Polina Bahachova HR Manager
In the future, we plan to strengthen our HR processes with new solutions, particularly recruiting, onboarding, training, and others. Our priority is active scaling of the HR direction with an emphasis on goal setting because Nemiroff has always understood how significantly the team's work influences the achievement of the company's key goals. It is important for us to ensure accessibility, bilingualism, the ability to provide our employees with all the necessary information, and make sure our workers are informed about our common goals Yuliya Kovalchuk HR Manager
Putting aside the purely technical reasons for updating a corporate portal, the primary goal of this upgrade is to improve employee engagement and strengthen the feeling that the company cares about them. When you provide people with truly effective and useful tools that significantly simplify their lives and wrap it in an attractive package—premium design, like our product, with a friendly interface—the result is not just a portal but a place of strength where you are inspired and feel like you belong Polina Bahachova HR Manager
As a result of launching our new corporate site, we would like to express our sincere gratitude to the IT, marketing, and HR departments for their invaluable help and support. Their professionalism, coordinated work, and dedication were key factors in the successful launch of the project. Thanks to joint efforts, we achieved high results and are very grateful to each person for their contribution to this important step for our company. We also want to thank the SMART business team for the successful implementation of the project. Their expertise and support helped us to realize all our plans and ideas, enabling us to create an effective and user-friendly corporate website Svitlana Senyk HR Director
“With the expansion of the network, we began to think about how to keep in touch with employees of all departments. We understood that we needed digital tools for establishing internal communication and smooth operation within the network”. Tetiana Pravda Director of the Human Resources Department
“We chose secure software and a reliable Ukrainian company to implement our strategy. In addition, Microsoft provided free licenses for 4 months for Ukrainian businesses, which was a nice bonus. We were faced with the task of a global transition to the Microsoft 365 infrastructure”. Dmytro Sarvadi Director of Information Technology Department
“Thanks to the systematic approach of our specialists to process automation and the modern platform from Microsoft, we can increase the efficiency of the customer’s current business processes. The use of convenient tools for a comprehensive solution of automation issues makes it possible to create a single ecosystem that harmoniously combines digital technologies and the productive work of all employees”. Volodymyr Moskalenko Product Owner in SMART business
“Our country is going through a severe ordeal, many have lost their jobs, lost their homes. Therefore, it is impossible to overestimate the importance of developing Ukrainian business, which not only creates jobs, but also gives hope for building the Ukraine of the future. We are very pleased that we were able to help Fayno Market in the digital transformation of the HR function. After all, the implemented solutions will help in informing, educating, supporting, and creating a safe corporate environment, and therefore in the development of a business that plays a crucial strategic role in the food retail industry”. Natalya Onyshchuk CEO of SMART business
